FAQs — Custom Sportswear Manufacturing Questions Answered | Kingben Sports

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FAQs

Answers to the Questions Brands Ask Us Most

MOQs, lead times, customization, quality, shipping, payment — everything you need to know before you start an activewear project with Kingben Sports. Can’t find your answer? Ask us directly.

24h
Quote response
500
Piece MOQ
7–10
Day samples
15+
Years experience
Kingben Sports team at an international activewear trade show

Real people, real answers.

Replies within 24 hours.

01Ordering & Minimums
What is your minimum order quantity (MOQ)?

For most styles the MOQ is 500 pieces per style — ideal for startups and first runs. For bulk production with custom fabrics and full custom labeling, the MOQ is typically 300–500 pieces per color. Mixed colors and sizes within a style are always welcome.

Can I mix styles, colors, and sizes in one order?

Yes. You can mix colors and sizes within a single style to reach its MOQ, and you can combine multiple styles in one shipment as long as each style meets its own minimum.

How do I place my first order?

Send an inquiry with your design or reference. We reply with a quote within 24 hours, develop a sample for your approval, then confirm a purchase order with a deposit to start production.

Do you keep ready stock I can order immediately?

We manufacture to order, but we hold a library of proven, production-ready styles you can rebrand quickly — often faster and more flexibly than starting from a blank sketch.

02Customization & Design
Can you produce my own designs?

Absolutely. Send a sketch, tech pack, or reference photo and our design team converts it into production-ready patterns, graded sizes, and samples.

How does custom branding work?

Logo printing, embroidery, heat transfer, woven and printed labels, hang tags, and custom packaging — all done in-house with multiple decoration techniques to match your brand.

Do you offer design support if I don’t have a designer?

Yes. Our ODM service includes trend research, concept sketches, colorways, and fabric recommendations, so you can launch with a professional line even without an in-house designer.

Can I customize colors and fabrics?

Yes. Choose from 200+ tested fabrics and request custom lab dips. We match to your Pantone reference and deliver color samples in 7–10 days.

03Production & Lead Times
How long does production take?

Typically 25–35 days after sample approval, depending on order size, fabric, and construction complexity. Rush production can be arranged for tight deadlines.

How fast can I get a sample?

First samples in 7–10 days for most styles. A pre-production sample follows once you approve fit and finish, and it becomes the exact reference for bulk.

What is your production capacity?

We operate 20,000㎡ of production space with dedicated cutting, sewing, finishing, and QC lines, giving us the capacity to scale with your order volume.

Can you handle growing order volumes?

Yes. We ramp production in phases and support repeat orders at increasing volume without sacrificing lead times or consistency between runs.

04Quality & Compliance
How do you control quality?

Inline QC at every production stage plus a final AQL 2.5 inspection before every shipment — with photos and reports you can review before we ship.

What certifications do you hold?

ISO 9001 for quality management, BSCI for social compliance, OEKO-TEX Standard 100 for safe textiles, and GRS for recycled content.

Do you test your fabrics?

Yes. Stretch recovery, pilling, colorfastness, and wash performance are tested before a fabric enters production, so you never pay for a fabric that won’t hold up.

Can you meet my market’s compliance requirements?

We support REACH, CPSIA, and other regional standards and can provide testing documentation on request for your target market.

05Shipping & Delivery
How do you ship internationally?

By sea, air, or express on FOB, CIF, or DDP terms. We recommend the most cost-effective option for your destination and order size.

How long does delivery take?

Roughly 3–7 days by air or express, and 20–35 days by sea depending on the destination port. We confirm transit times when we quote.

Do you handle customs and export documents?

Yes. We prepare commercial invoices, packing lists, and any certificates you need for smooth customs clearance.

06Pricing & Payment
How is pricing determined?

By fabric, quantity, construction complexity, and decoration. Higher quantities and simpler constructions lower the per-piece cost. We itemize everything in your quote.

What are your payment terms?

Typically 30% deposit to start production and 70% balance before shipping, via T/T bank transfer. Terms for repeat orders can be discussed.

Do you charge for samples?

A sample fee applies to cover development, and it’s credited back against your bulk order once production begins.

Which currencies do you accept?

USD, EUR, and GBP. We can discuss other currencies for large or long-term orders.

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