Contact Kingben Sports

Get in Touch

Ready to Start Your Collection? Let’s Talk.

Send your design brief, ask a question, or request samples. We respond within 24 hours — usually faster.

Choose Your Preferred Channel

📧
Email Us
For detailed inquiries with tech packs, designs, or reference images.

info@kingbensports.com

💬
WhatsApp
For quick questions, urgent inquiries, or sending photos of designs.

+86 135-7777-7777

🏭
Visit Our Factory
Schedule a factory tour. See our production line, meet the team, inspect quality firsthand.
Dongguan, Guangdong, China
(Address provided upon scheduling)

Send Us Your Project Details

The more information you provide, the more accurate our initial quote will be. But even a rough idea is a good start.

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To include in your message:

  • What type of activewear you want to make
  • Approximate quantity per style
  • If you have a tech pack or design ready
  • Your target price range (if known)

Prefer email directly? Write to info@kingbensports.com with your requirements.

After You Contact Us — Here’s What Happens

No black hole. No form letter. Here’s our actual follow-up process.

1
Within 24 Hours — First Response
You’ll get a personal email or WhatsApp reply from our English-speaking account manager. We’ll acknowledge receipt, ask clarifying questions if needed, and let you know when to expect the detailed quote. Not a form letter — a real person who has read your message.
2
Within 1-3 Days — Feasibility Assessment & Quote
Our team reviews your design for production feasibility, fabric matching, and construction approach. We send a detailed quote with: unit price at your quantity, sampling timeline and cost, production timeline, fabric options, and any design feedback that could reduce costs.
3
Sample Order (Optional but Recommended)
Before committing to bulk production, you can order samples. We produce and ship them. You evaluate fit, fabric feel, and construction quality in your hands — not on a screen. Sample fees are typically credited toward your production order.
4
Production Begins
Once you approve the pre-production sample and confirm the order, we begin production. You receive weekly updates with photos. Your account manager is available throughout — no radio silence between order and delivery.

Quick Answers (Before You Write)

What’s your minimum order quantity (MOQ)?

MOQ depends on the product and fabric. For most cut-and-sew styles, our MOQ is 50-100 pieces per style per color. For custom prints (sublimation), MOQ is 100 pieces. We have a dedicated low-MOQ program for startups — see our Startups page for details.

How much does sampling cost?

Sampling fees vary by complexity: $50-150 for standard styles, $150-300 for complex designs with multiple panels or special construction. We provide a sample fee estimate with your quote. Sample fees are typically credited toward your bulk production order.

Do I need a tech pack to start?

No, but it helps. You can start with just a reference photo, a sketch, or a link to a product you like. The more detail you provide, the more accurate our first quote. If you don’t have a tech pack, our pattern team can create one from your design — we’ll include this service in the quote.

What payment terms do you accept?

Standard terms: 30% deposit to start production, 70% balance before shipment. For established relationships: Net 30 or letter of credit. We accept T/T (wire transfer), L/C, and Western Union for sample fees. PayPal available for small sample orders.

Can I visit the factory?

Yes. We encourage factory visits. You can see the production line, inspect sample quality, meet the team, and discuss your project in person. Contact us at least one week in advance to schedule. We can help arrange hotel and airport pickup from Shenzhen or Guangzhou.

Don’t Overthink It — Just Reach Out

Most of our best partnerships started with a simple email: “Can you make something like this?” If we can’t help, we’ll tell you. If we can, we’ll show you exactly how.

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